Vitalix Health & Fitness Privacy Policy

Effective Date: January 1, 2026

Vitalix Health & Fitness (“Vitalix,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, programs, and communications.

By using our website or submitting your information through any Vitalix forms, landing pages, or SMS opt-in pages, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information when you:

Fill out a form on our website

Register for programs (such as transformation challenges or personal training)

Sign up for SMS or email communications

Book consultations or services

Contact us through social media, email, or phone

The types of information we may collect include:

Name

Email address

Phone number

Physical address

Fitness goals or health-related information voluntarily submitted

Appointment preferences

Billing or payment information (if applicable)

We may also collect non-personal data, including:

IP address

Browser type

Website usage data

Cookies and analytics data

This information helps us improve the user experience and our services.

2. How We Use Your Information

Vitalix may use your information to:

Schedule consultations or appointments

Deliver personal training, wellness, or therapy services

Send updates about programs, promotions, and events

Respond to inquiries or customer service requests

Send reminders about appointments

Provide fitness tips, wellness content, or offers

Improve our services and marketing efforts

Maintain internal business records

We do not sell or rent your personal information to third parties.

3. SMS Communications and Consent

By providing your phone number through our website, lead forms, QR codes, or SMS opt-in pages, you consent to receive text messages from Vitalix Health & Fitness related to:

Appointment confirmations and reminders

Fitness program information

Promotional offers

Customer service communications

Wellness tips and updates

Message frequency may vary.

Message and data rates may apply.

You can opt out of SMS communications at any time by replying:

STOP

to any message you receive.

You may also reply:

HELP

for assistance.

Your consent to receive SMS messages is not a condition of purchasing services.

We comply with applicable TCPA and mobile messaging regulations.

4. Email Communications

If you provide your email address, we may send:

Program updates

Fitness tips

Special offers

Event invitations

Important account notifications

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

5. Cookies and Tracking Technologies

Our website may use cookies or tracking tools to:

Understand website traffic

Improve user experience

Analyze marketing performance

Support advertising campaigns

These tools may include services such as:

Google Analytics

Meta/Facebook Pixel

CRM integrations

You can disable cookies through your browser settings if desired.

6. How We Protect Your Information

We take reasonable precautions to protect your personal information using industry-standard security measures including:

Secure hosting platforms

Encrypted data transmission where applicable

Access controls for internal systems

Trusted third-party service providers

However, no online system can guarantee absolute security.

7. Third-Party Services

We may use third-party platforms to operate our business, including:

CRM software

Payment processors

Email marketing platforms

Scheduling tools

SMS communication services

These providers only receive the information necessary to perform their services and are required to protect your data.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain business records

Comply with legal obligations

Improve customer experience

9. Children's Privacy

Vitalix Health & Fitness does not knowingly collect personal information from children under the age of 13 without parental consent.

If you believe a child has provided personal information through our website, please contact us so we can remove the data.

10. Your Privacy Rights

Depending on your state or country, you may have rights regarding your personal data, including:

Requesting access to your information

Requesting correction of inaccurate data

Requesting deletion of personal information

Opting out of marketing communications

To make a request, please contact us using the information below.

11. Updates to This Policy

Vitalix Health & Fitness may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

We encourage users to review this policy regularly.

12. Contact Information

If you have questions about this Privacy Policy or how your information is used, please contact us:

Vitalix Health & Fitness
Carmel, Indiana

Email: [email protected]
Phone: 1-317-909-5790