Vitalix Health & Fitness Terms & Conditions

Effective Date: January 1, 2026

Welcome to the website and services of Vitalix Health & Fitness (“Vitalix,” “we,” “our,” or “us”). By accessing our website, signing up for services, or participating in our programs, you agree to the following Terms and Conditions.

If you do not agree to these terms, please do not use our website or services.

1. Use of Website

The Vitalix Health & Fitness website is provided for informational purposes and to allow users to learn about our services, schedule appointments, and communicate with our team.

You agree to use the website only for lawful purposes and not to:

Attempt to gain unauthorized access to systems

Use the site in a way that disrupts services

Copy or distribute proprietary content without permission

Use the site for fraudulent activity

We reserve the right to restrict access to the website if misuse is suspected.

2. Health & Fitness Disclaimer

Participation in physical exercise programs carries inherent risks.

By participating in services provided by Vitalix Health & Fitness, including but not limited to:

Personal training

Group fitness classes

Physical therapy services

Online coaching

Wellness programs

Fitness challenges

you acknowledge that:

Physical activity involves risk of injury

You voluntarily participate in these activities

You assume full responsibility for your health and physical condition

You should consult a physician before beginning any exercise program.

Vitalix Health & Fitness, its owners, trainers, staff, and affiliates are not responsible for injuries or health complications that may occur during or after participation in our programs.

3. Personal Responsibility

Clients are responsible for:

Informing trainers of any injuries or medical conditions

Following guidance from trainers and wellness professionals

Exercising within personal limits

Failure to disclose relevant medical information may increase risk and is the responsibility of the participant.

4. Scheduling, Cancellations & Late Policy

Appointments and sessions may require advance scheduling.

Clients agree to provide at least 24 hours notice for cancellations or rescheduling when possible.

Failure to provide adequate notice may result in:

Loss of the scheduled session

A cancellation fee

Deduction from prepaid packages

Late arrivals may result in a shortened session to respect other scheduled appointments.

5. Payments & Packages

Vitalix Health & Fitness may offer:

Individual sessions

Session packages

Memberships or recurring billing

Promotional programs or transformation challenges

All payments must be made in accordance with the terms presented at the time of purchase.

Packages and services may have expiration dates depending on the program.

Unless otherwise stated:

Packages are non-transferable

Services are non-refundable once used

6. SMS Messaging & Communications

By submitting your phone number through our website, landing pages, QR code forms, or scheduling platforms, you consent to receive text messages from Vitalix Health & Fitness related to:

Appointment confirmations and reminders

Program information

Promotions and offers

Customer support communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP

You may reply:

HELP

for assistance.

Consent to receive SMS messages is not required to purchase services.

7. Email Communications

By providing your email address, you agree to receive communications from Vitalix Health & Fitness including:

Program announcements

Wellness tips

Promotions and offers

Business updates

You may unsubscribe from marketing emails at any time.

8. Intellectual Property

All content on the Vitalix Health & Fitness website, including but not limited to:

Logos

Branding

Images

Videos

Text

Programs and training materials

are the intellectual property of Vitalix Health & Fitness.

They may not be copied, reproduced, or distributed without written permission.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Vitalix Health & Fitness is not responsible for the privacy practices or content of these external sites.

10. Limitation of Liability

To the fullest extent permitted by law, Vitalix Health & Fitness and its owners, employees, trainers, contractors, and affiliates shall not be liable for:

Injuries sustained during participation in programs

Indirect or consequential damages

Loss of data or website access

Misuse of services or equipment

Participation in services is voluntary and at the user's own risk.

11. Changes to Terms

Vitalix Health & Fitness reserves the right to modify these Terms and Conditions at any time.

Updates will be posted on this page with the revised effective date.

Continued use of the website or services constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Indiana.

Any disputes arising from the use of Vitalix Health & Fitness services or website shall be handled in the appropriate courts within Indiana.

13. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Vitalix Health & Fitness
Carmel, Indiana

Email: [email protected]
Phone: 1-317-797-5175